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Luggage Delivery Between Hotels
Travel to your next destination hassle-free
Enjoy traveling to your next destination, even when using crowded public transport, by sending your luggage to your next hotel with Yamato.
Sample Itinerary
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Leave for Your Next Destination
Send your luggage to the next hotel at the reception desk of the current hotel and go sightseeing.
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See the Sights of Kamakura and Yokohama Without Your Luggage
As you do not have to carry heavy luggage with you, you can enjoy the sights, shops and food more comfortably.
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Arrive at Your Next Hotel
When you arrive at the next hotel in Yokohama after a day of sightseeing, you will find that your luggage is waiting for you.
About Luggage Delivery between Hotels
How to Use
Make a request at a “Hands-Free Travel Service” counter located at the hotel reception.
Write the address of the hotel you will be staying on a waybill and pay the shipping fees.
The request is accepted. Enjoy traveling around Japan in comfort.
Q&A
Find a Counter
Tohoku
- Miyagi
- Iwate
Kanto
- Tokyo
- Tochigi
- Kanagawa
Chubu / Hokuriku
- Ishikawa
- Nagano
- Aichi
- Gifu
- Mie
Kansai
- Kyoto
- Osaka
Chugoku
- Hiroshima
Kyushu
- Oita
Hokkaido＋
- Hokkaido
Tohoku＋
- Miyagi
- Iwate
Kanto＋
- Tokyo
- Kanagawa
- Tochigi
Chubu / Hokuriku＋
- Ishikawa
- Nagano
- Gifu
- Aichi
- Mie
Kansai＋
- Kyoto
- Osaka
Chugoku＋
- Hiroshima
Kyushu＋
- Oita
Check Rates
- * Compare the linear dimensions (the total of the length, width and height) with the weight. Whichever is larger is the size that you need.
- * Rates may vary depending on the type of luggage. Please confirm details at the counter.
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Cashless JPY Cash JPY
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Cashless JPY Cash JPY
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Cashless JPY Cash JPY
- *All prices are tax included.
- *Please note that parcels larger than Size 180 cannot be sent from some convenience stores.
- Scope of the applicability of rates for cashless payments
- How to measure the size
Other Scenes
If you use any of the following payment methods to pay for TA-Q-BIN (prepayment) and/or TA-Q-BIN Compact (prepayment), rates for cashless payments will apply.
<If you make an online payment in advance using any of the following methods>
- ・Apple Pay
- ・Kuroneko Pay
- ・Telecommunication carriers’ payment systems (DOCOMO Payment, au KANTAN Payment and au PAY)
<If you make an in-person cashless payment using any of the following services at a Yamato Transport Sales Office or when a sales driver picks up your parcel>
- ・QR code payment (PayPay, Rakuten Pay, d Barai, au Pay, LINE Pay, Merpay)
- ・Electronic money (nanaco, WAON, Rakuten Edy and transportation companies' electronic money)
- ・Discounts for Kuroneko members
- ※Online payments are accepted only for TA-Q-BIN parcel delivery requests made through smartphones. For details, please click here. (Japanese only)
- ※Please note that cashless payment rates do not apply to payments for TA-Q-BIN (cash on delivery), TA-Q-BIN Compact (cash on delivery) or packaging materials.
- ※When you make a payment in-person but need to supplement the payment with cash due to an insufficient e-money or Kuroneko member discount balance, please note that cashless payment rates will not apply. Also note that QR code payment cannot be used in conjunction with cash.
- ※If payment is made with a combination of any Kuroneko member discount and cash, the amount will be determined by subtracting the Kuroneko member discount (10% or 15%) from the cash delivery charge.
The parcel size is the total of width, length, and height in centimeters.
Size Table
When either the parcel size or weight exceeds the criteria as listed below, the size category for the greater of the two will be used.
| Size | Parcel Size | Weight |
|---|---|---|
| Size 60 | Up to 60cm | Up to 2 kg |
| Size 80 | Up to 80cm | Up to 5 kg |
| Size 100 | Up to 100cm | Up to 10 kg |
| Size 120 | Up to 120cm | Up to 15 kg |
| Size 140 | Up to 140cm | Up to 20 kg |
| Size 160 | Up to 160cm | Up to 25 kg |
| Size 180 | Up to 180cm | Up to 30 kg |
| Size 200 | Up to 200cm | Up to 30 kg |
Regarding parcels that cannot be handled, please refer to the following link.
