UNITED STATES STOVE KING/ASHLEY PELLET STOVE 5500 PELLET STOVE OWNER'S MANUAL (2024)

FAQs

What does E3 mean on an Ashley pellet stove? ›

E3 error means the hopper ran out of pellets. This could also be a bad sensor. So I would check or replace the Low Limit Snap disc before replacing the circuit board.

Troubleshoot like a pro.

Clean your stove according to your manufacturer's recommendations. Adjust heat setting to medium or medium/high. Clean all vents, check and repair/replace all gaskets, adjust damper or airflow setting. Adjust air-to-pellet ratio by increasing air flow.

Furnace, A/C and heat pump specialist. The E3 error means the blower has failed. First check the combustion blower wires and make sure the connections are clean and secure.

It's an airflow issue so it could be a bad vacuum switch, worn door or ash pan gaskets, bad exhaust blower, or the venting could be clogged. The stove could need to be cleaned.

Pellet Stove Starts And Runs, But It Is Feeding Too Much Fuel And It Is Not Completely Burning. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. They can be so dirty that air isn't able to flow through the vent system fast enough.

Thinking of Using a Thermostat with Your Pellet Stove? If you are using a wall thermostat, it is best to set your appliance on a medium heat setting.

While this electricity dependency can be viewed as a potential drawback, the convenience and reliability of pellet stoves make them an excellent choice for those seeking hassle-free and extended overnight warmth.

Using the stove is as simple as turning it on, setting the temperature, pouring in a bag of pellets, and walking away. The stove will burn through the pellets in the hopper at the set pace to maintain the set temperature of the thermostat, so you don't have to worry about keeping the fire going.

Many pellet stoves do not have a pellet stove reset button. Instead, you can reset them by letting the pellets run out.

The key issues that prevent a stove from lighting are moist pellets, a bad igniter, or poor airflow. Always store pellets in a dry place away from moisture or humidity. Check for blockages and birds nests that may prevent airflow. A combustion blower that won't spin or a faulty control board can also affect airflow.

How to tell if the igniter in a pellet stove is bad? ›

Use a multimeter to measure whether the igniter is receiving voltage at the wire connections. Igniters require 115-120 volts to cycle on. If 115-120V is present but doesn't get hot - the igniter may need to be replaced.

Error code EA means internal overheat. Wait until the cook-top cools down. Error code E3 means voltage over-loaded. Operation can be resumed when power voltage returns to normal rating.

Leave the fireplace insert unplugged for 5 minutes, plug the power back in and turn on the heater.

The E3 error code indicates the unit has detected there is no refrigerant. The unit will require a repair service for refrigerant to be added, please visit Request a Repair page for further assistance.